1. Introduction 

WIP Energy respects your concerns about privacy. 

This Privacy Notice applies to the Personal Data that we collect and handle for the purposes of maintaining and providing our bunkering services. For the purposes of this Privacy Notice, “Personal Data” means any information relating to an identified or identifiable individual. 

2. What data does WIP ENERGY collect? 

2.1 Data We Collect  

We collect information from you depending on how you interact with us and our services. This information will be used for the sole purpose for which the information was provided to us and may include:  

Contact details such as your name, address, email address, date of birth, email address and phone number; 

Government identifiers such as your Taxpayer Registration Number; 

Transactional information such as your credit or debit card number; 

Details on services received from us; or 

Communication exchanges or feedback that you provide to us. 

         2.2 Data We Automatically Collect 

Like many websites, our websites use cookies to optimize functionality and to give you the best possible experience. We also automatically collect information when you visit our websites such as the IP address of your device, browser type and version, operating system and other software installed on your device. 

3. Who collects data? 

Personal Data is collected by our Operations, Administrative, Finance, Sales, Procurement, IT, Legal, and Accounts teams. 

4. How do we use the data? 

We use your Personal Data to:  

create customer accounts; 

verify your identity;   

process and fulfill transactions; 

allow you to access our services;  

fulfill regulatory requirements;  

improve WIP ENERGY’s services; and 

improve overall customer and supplier experience and ensure compliance with our legal and regulatory obligations.  

5. What are our legal bases for processing your personal data? 

The lawful bases we rely on for processing this information are:  

Your consent. You are free to remove your consent at any time. You can do this by contacting our Chief Privacy Officer whose contact details are listed herein. 

We have a contractual obligation. 

We have a legal obligation. 

We have a vital interest. 

We need it to perform a public task. 

We have a legitimate interest. 

6. How do we share and disclose data to third parties? 

We share your Personal Data with your consent or to complete any transaction or provide any service you have requested or authorized.  

Depending on the service provided, data may be shared with third party vendors when it is necessary to provide services to users, and/or for other legitimate interests. Third parties include service providers and professional advisors. 

7. Security 

We use appropriate technical and organizational security measures to protect any information we hold in our records from loss, misuse, and unauthorized access, disclosure, alteration and destruction. This is done to protect the confidentiality and integrity of your data. 

8. Your Privacy Rights and Choice 

You have rights under Data Protection Act, 2020 in relation to your Personal Data. These rights include:  

The right to be informed about how your Personal Data is being processed; 

The right to request access to your Personal Data; 

The right to consent and withdraw consent to the processing of your Personal Data; 

The right to request the correction of your Personal Data; 

The right to object to the processing of your Personal Data; 

The right to request the transfer of your Personal Data; and 

The right to require that your Personal Data is not subject solely to automated decision-making.  

If you wish to exercise any of the rights set out above, please contact us or our Data Protection Officer whose details are included herein. 

9. Data Retention 

Personal Data shall be kept in a form which permits identification of individuals only so long as necessary for the fulfillment of the purpose(s) for which it was collected or for compatible further processing in accordance with this Notice. 

We may retain Personal Data where required by law or where we have an ongoing legitimate business need to do so. For example, we may retain such data to provide a service requested, to comply with applicable legal, tax or accounting requirements, or where necessary for fraud prevention, dispute resolution, enforcement of our contracts and terms, or for safety reasons. 

10. Linked Websites  

For your convenience, hyperlinks may be posted on the Websites that link to other websites (the “Linked Websites”). We are not responsible for, and this Privacy Notice does not apply to, the privacy practices of any Linked Websites or of any companies that we do not own or control.   

Linked Websites may collect information in addition to that which we collect on our websites. We do not endorse any of these Linked Websites, the services or products described or offered on such Linked Websites, or any of the content contained on the Linked Websites. We encourage you to seek out and read the privacy notice of each Linked Website that you visit to understand how the information that is collected about you is used and protected.  

11. COMPULSORY INFORMATION 

In order to conduct certain transactions with you, we require you to provide us with your information that is necessary for us to comply with our legal obligations to verify your identity, as required by the Proceeds of Crime Act, Terrorism Prevention Act, and other anti-money laundering laws and regulations. If you fail to provide us with the necessary information, we will be unable to conduct our “Know-Your-Customer” procedures mandated by law; and consequently, we will be unable to offer to you any of our products.  

12. Changes to the Privacy Notice 

We are constantly trying to improve our websites and services, so we may need to change this Privacy Notice from time to time as well. We will alert you to material changes by, for example, placing a notice on our websites and/or by sending you an email (if you have registered your e-mail details with us) when we are required to do so by the Data Protection Act. 

You can see when this Privacy Notice was last updated by checking the date at the top of this page. You are responsible for periodically reviewing this Privacy Notice. 

13. Contact Us 

For Customers: Please contact the following person: 

14. Data Protection Officer

Email Address:sales@wipenergy.co 

If you have questions, requests, or concerns regarding your privacy and rights, please let us know how we can help.